Complaints - Fast Support for Faulty Products

If you unexpectedly receive a faulty product, please follow these steps:

1. Send an email with a description of the issue and your order number to [email protected].
2. Most important: Photos
   Please take a photo of the entire product and a close-up of the defect. For size comparison, place a coin next to the defect. For color matching, including a white surface such as a sheet of paper in the photo can be helpful.

After an internal review, we will process your complaint as quickly as possible. Thank you for your cooperation!